Online Giving Questions
How do I set up a new recurring gift?
Setting up a recurring gift is a great way to consistently put God first in your finances. Recurring giving is easy and takes just minutes to set up. Simply choose your schedule and amount to automate your giving today. Find step-by-step instructions here.
How do I modify an existing recurring gift?
You can easily modify the amount of your existing recurring gift or cancel it through our online giving system. Find step-by-step instructions here.
How do I view my giving history?
You can quickly access your giving history to The Summit Church on our website. You can easily pull a copy of your annual giving report by following these step-by-step instructions here.
How do I know if I entered my information correctly and my payment was made?
It will take a couple days for all payments to be processed, but if all the information was entered correctly, you should see a draft in your account on the day that you scheduled your payment. If you do not see it within a few days of the scheduled payment, your transaction may not have gone through. If this is the case, we will contact you to let you know that your transaction was not successful.
Why do I need to select which campus I attend? Does my donation go directly to that campus?
If you choose to make an online donation to our general fund (through tithes or offerings), we ask you to select which campus you attend. All of the money goes to our general budget (not to a campus-specific budget). The campus designations are for our own records to track campus giving.
Your information is held securely in our secure servers. Your information will remain private and will never be given away to third parties, other than to process your scheduled contributions. You can schedule new contributions at any time and modify or cancel those contributions at any time prior to the date they are scheduled. If you have any problems or questions related to this, please contact us at firstname.lastname@example.org.
General Giving Questions
If I give a donation to the church, will I receive a tax receipt?
Yes, we will mail annual contribution statements at the end of January. Statements will also be made available online during the month of January. To confirm your mailing address, you can always login to your account or email us at email@example.com.
If I make a contribution to the church, how do I know where my money is going?
During the two-year period beginning Dec. 1, 2018, every contribution to God’s work through the Summit is a contribution to our one-fund initiative, FIRST, with the exception of giving for mission trips and support-raised staff positions. Every gift made will go into the same fund, and there will not be separate funds, regardless of designation (general budget, facilities, campus expansions, etc.). Every aspect of the ministry vision God is calling us toward will be funded through our one-fund initiative..
How long will it take for you to process my donation?
Please allow five to seven days for all donations (online, cash, check, weekend service, or by mail) to clear your account. If you do not see that your gift has gone through after one week, please contact us at firstname.lastname@example.org or 919.354.5987 so that we can investigate the issue. Please note that stock gifts might take a bit longer. We currently work with the National Christian Foundation to process each stock donation.
Can I give a cash donation and still get tax-deductible credit?
Yes, you can. Place your cash in a sealed and clearly marked envelope with your name, address, and contact information.
What is your refund policy?
Please review our refund policy here and contact us if you have further questions.
Please email your general giving questions to email@example.com, or contact the accounting team at 919.354.5987.